dogboarding.sg

Trust & methodology

How we vet boarders — and what we honestly don’t do

Boarding is a trust purchase: you are leaving a family member with a stranger. So here is our method, in plain terms — every step we actually perform, and every step we don’t claim to.

  • AVS-register checked
  • Method, not marketing
  • Honest disclosure
  • No fake numbers
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  • We check every boarder against the official AVS licensed register
  • We describe only steps we literally perform — no invented inspections
  • We tell you plainly that we may be compensated for a match
A caregiver greeting a happy dog at a licensed boarding reception in Singapore

Our four-step vetting method

Simple, and deliberately narrow — we would rather do a few things reliably than promise checks we cannot honestly perform.

  1. 1

    AVS licence check

    Before we pass on your enquiry, we look up the boarder in the official AVS Public Registry of Licensed Pet Boarding Facilities. Commercial boarding in Singapore is licensed, so if an operator is not on that register, we do not match you with them for a boarding stay.

  2. 2

    Service, capacity, area & dates match

    We confirm the boarder actually offers what you asked for — boarding, daycare, sitting or cat care — in the area you want, with room on your dates. A licensed boarder who is full or too far away is no use to you, so we filter for a real, available fit.

  3. 3

    Public reviews & responsiveness

    We take a quick read of what is publicly visible: reviews and ratings, how the operator responds, and any obvious red flags. This is a light conduct check on public information — not a substitute for your own visit, which we always encourage.

  4. 4

    Honest disclosure

    We tell you plainly that we route enquiries to partner boarders and may be compensated when we connect you. That never changes the licence check — an unlicensed operator does not get matched to you regardless of any arrangement.

Verify any boarder yourself in the official AVS Public Registry of Licensed Pet Boarding Facilities. If an operator you are considering is not listed for commercial boarding, treat that as a stop sign.

Why the AVS licence is our anchor

We do not have to invent our own standard, because Singapore already has a strong one. A commercial boarding licence from AVS is not a rubber stamp — the operator has to earn and keep it. We use those conditions as our checklist basis.

Welfare training

Mandatory pet-welfare and animal-management training, with a pass required.

Premises inspection

Layout plans for cages, quarantine, exercise, food-prep, wash and ventilation — checked on site by AVS.

S$100 a year

An annual licence fee, so the licence is an ongoing commitment, not a one-off.

On the public register

Licensed facilities appear on the official AVS public registry anyone can search.

Source: AVS — Applying for a Pet Boarding Licence. Conditions summarised as of July 2026; always check the AVS page for the current requirements.

What we don’t do

The fastest way to lose your trust would be to overclaim. So, plainly: we do not hold a boarding licence, we do not run a facility, we do not physically inspect premises, and we do not have first-hand experience boarding your dog. We do not publish reviews we did not receive, and we do not quote a “boarders vetted” number we cannot back up.

What we offer is narrower and real: a licence check against the official register, a fit check for your needs, and an honest disclosure of how we are paid. When we later partner with a licensed operator, any proof we show — their reviews, their premises, their licence — will be theirs and clearly attributed.

Before you book, always

  • Confirm the boarder appears on the AVS public registry for commercial boarding.
  • Visit in person and see where your dog will actually sleep and exercise.
  • Ask how vaccinations, quarantine and emergencies are handled.

Common questions

Do you inspect boarding premises yourselves?
No. We do not hold a licence, run a facility, or physically inspect anyone’s premises — and we will not claim to. Premises inspection is done by AVS as part of licensing. What we do is check that a boarder holds that licence and matches your needs before we pass your enquiry on.
What does an AVS boarding licence actually require?
Quite a lot, which is why it is our anchor. Licensed commercial boarders must pass mandatory pet-welfare and animal-management training, submit layout plans for cages, quarantine, exercise, food-prep, wash and ventilation areas, pass a premises inspection, and pay an annual licence fee of S$100. We treat that licence as the baseline standard.
How do you make money, and does it bias the match?
We are a lead-generation directory: we may be compensated when we connect you with a boarder. It does not bend the licence check — an unlicensed operator is never matched to you. Compensation affects who is in the pool of licensed boarders, not whether licensing is required.
Can I verify a boarder’s licence myself?
Yes, and we encourage it. The AVS Public Registry of Licensed Pet Boarding Facilities is public. Search the operator’s name there before you book. If you cannot find them, ask them directly for their licence details.
Have you vetted hundreds of boarders already?
We are not going to quote a number we cannot stand behind. At launch our matching is hands-on: a person checks each boarder’s AVS registry status and fit before your enquiry is passed on. We would rather be small and honest than claim a headline figure we did not earn.

Ready to be matched with a checked boarder?

Tell us your dog and your dates. We check the AVS register and fit, then connect you with a licensed boarder — free.

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Still deciding?

See how we check every boarder against the official AVS licensed register before we match you.

How we vet boarders
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